Política de Privacidad

This privacy policy describes how Estudio Lumina ("we", "us", or "our") collects, uses, and protects the personal information you provide or that is collected through your use of our online platform and services. We are committed to protecting your privacy and handling your data transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Argentine data protection regulations.

Information We Collect

We may collect personal information in several ways:

• Information you provide directly: When you interact with our site, request information about our services, or engage in business with us, you may provide us with personal details such as your name, email address, company name, phone number, and details related to your project or inquiry.
• Information collected automatically: As you navigate our site, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our services, including video production, corporate video, advertising spots, documentary filmmaking, post-production services, animation, color grading, sound design, and visual effects.
• To respond to your inquiries and requests.
• To communicate with you, including sending updates and information related to our services or projects you are involved in.
• To understand how users access and use our site and services, to improve their functionality, design, and user experience.
• For marketing and promotional purposes, where we have a lawful basis (such as your consent), including informing you about our services and updates.
• To comply with legal obligations and protect our rights and interests.

Lawful Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote, managing a project).
• Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms (e.g., improving our services, responding to general inquiries, marketing to existing clients, preventing fraud).
• Consent: Where required by law, we will obtain your consent before processing your data for specific purposes, such as sending direct marketing communications to new contacts or using certain types of cookies.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Third-party service providers who perform services on our behalf, such as hosting, analytics, marketing, and professional services. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal authorities, if required by law or in response to valid legal requests, such as subpoenas or court orders.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (particularly where processing is based on legitimate interests or for direct marketing).
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us in writing at the address provided below. We may require you to verify your identity before processing your request.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

Third-Party Links

Our site may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us in writing at:

Estudio Lumina
789 Calle Defensa, Floor 3A, Buenos Aires, Ciudad Autónoma de Buenos Aires, C1065AAO, Argentina